frequently asked questions

We’ve answered some of the most common questions about our air conditioning, ventilation, and refrigeration services below. If you can’t find what you’re looking for, our friendly team will be happy to help — just give us a call.

We’ve answered some of the most common questions about our air conditioning, ventilation, and refrigeration services below. If you can’t find what you’re looking for, our friendly team will be happy to help — just give us a call.

faqs

What areas do you cover?

We’re based in Poole and provide air conditioning, ventilation, and refrigeration services across Dorset — including Bournemouth, Christchurch, Dorchester, Weymouth, and surrounding towns — and the rest of the UK.

Are you fully certified?

Yes. Summit Mechanical Services Ltd is F-Gas certified, Refcom registered, and SafeContractor accredited. All our engineers are City & Guilds qualified and fully insured.

Do you work with both businesses and homeowners?

Yes. Summit Mechanical Services Ltd provides professional HVAC services for commercial, industrial, and residential clients. Whether it’s an office, retail site, factory, or family home, our engineers design and install energy-efficient systems tailored to each environment.

Do you install all types of air conditioning systems?

Yes. We supply and install split systems, multi-splits, ducted systems, and VRF/VRV solutions — working with trusted manufacturers such as Mitsubishi Heavy Industries, Mitsubishi Electric, Daikin, Samsung, Toshiba, Fujitsu, and Midea.

How long does an installation take?

It depends on the size and complexity of the job, but most domestic installations take one to two days, while larger commercial projects can take several days or weeks. We’ll always give you a clear schedule before starting.

Can you help me choose the right system for my space?

Absolutely. Our engineers will assess your property, usage, and budget to recommend a system that offers the best comfort and efficiency for your needs.

How often should my air conditioning be serviced?

We generally recommend a service every six months to maintain performance and efficiency. For commercial systems, regular maintenance is also a legal requirement under F-Gas regulations.

What’s included in a maintenance visit?

A typical visit includes cleaning filters and coils, checking refrigerant levels, testing performance, and inspecting electrical connections and controls. You’ll receive a service report after each visit.

Do you offer maintenance contracts?

Yes. We provide flexible maintenance plans for businesses and homeowners to keep systems running smoothly year-round. Plans can be tailored to suit your property and budget.

What should I do if my system stops working?

Give us a call on 01202 096 836 and we’ll arrange a prompt visit. Our engineers carry common parts and diagnostic tools to resolve most faults quickly on-site.

Do you offer emergency callouts?

Yes. We offer a responsive service for urgent repairs across Dorset. Just call our main number and we’ll do our best to prioritise your visit.

Do you provide free quotes?

Yes. We offer free, no-obligation quotes for all installation, maintenance, and repair work.

How do I request a quote?

You can request a quote online through our contact form or by calling us directly. If you’re not sure what you need, our team will guide you through the options.

How do you price your work?

Our pricing is based on the type of system, property size, and specific requirements. We always provide a detailed breakdown before starting any work — no hidden costs.

Are your systems energy efficient?

All the systems we supply meet current energy efficiency standards and can help reduce running costs. Many of our units feature inverter technology for optimal performance.

Do you offer warranties?

Yes. All installations come with manufacturer warranties, and our partnerships with major brands allow us to offer extended cover on selected systems.

What happens after installation?

We’ll show you how to use your system, provide a maintenance schedule, and remain available for support whenever you need us. Many customers choose to continue with a maintenance contract for ongoing care.

How do I contact you if I have a question later on?

You can call us on 01202 096 836 or email info@summitmechanical.co.uk — our Poole-based team will be happy to assist.

‍Got a different question for us?

We're happy to help! Either give us a quick call or send us an email to get the answer you require.

We're happy to help! Either give us a quick call or send us an email to get the answer you require.

Back to Top